Privacy Policy

Last Updated: [Insert Date]

1. Information We Collect

When you visit our snuggly store, we may collect:

• Order Information: Your name, shipping address, email, phone number, and payment details when you purchase our plush pals
• Account Details: If you create an account, we store your login information and preferences
• Browsing Data: Information about how you interact with our website, including pages visited and products viewed
• Communication Records: Any messages you send to our customer service team

2. How We Use Your Information

We use your data to make your experience as warm and fuzzy as our toys:

• Process your orders and deliver your new cuddly friends
• Provide customer support when you need help
• Improve our website and product offerings
• Send you special offers (only if you opt-in, we promise!)
• Prevent fraud and keep our store secure

3. Sharing Your Information

We treat your data like a precious plush – we don’t share it unless absolutely necessary:

• Service Providers: We work with trusted partners (like shipping companies and payment processors) who help us run our store
• Legal Requirements: We may disclose information if required by law
• Business Transfers: If Fuzzy Friends Toys changes ownership, customer information may be transferred

We never sell your personal information to third parties for marketing purposes.

4. Data Storage & Security

We protect your information with the same dedication we put into crafting our plush toys:

• All transactions are encrypted using bank-level security
• We store data on secure servers with limited access
• Payment details are processed through PCI-compliant systems
• We regularly update our security measures

While we implement strong protections, no system is 100% secure, so we can’t guarantee absolute security.

5. Your Rights & Choices

You have control over your information, just like you decide which plush pal to hug first:

• Access: You can request details of the personal data we hold about you
• Correction: You can update inaccurate information
• Deletion: You can ask us to delete your personal data in certain circumstances
• Opt-Out: You can unsubscribe from marketing emails at any time

To exercise these rights, please contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies – not the chocolate chip kind, but small data files that help us:

• Remember what’s in your shopping cart
• Understand how customers use our site
• Show you relevant products

You can control cookies through your browser settings, but disabling them may affect your shopping experience.

7. International Data Transfers

Since we ship worldwide (except parts of Asia and very remote locations), your information may be transferred to and processed in countries outside your own. We ensure these transfers comply with applicable data protection laws.

8. Children’s Privacy

While our toys are for children, our website isn’t directed at children under 13. We don’t knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this policy occasionally, just like we update our plush collection! We’ll notify you of significant changes by posting the new policy on our site.

10. Contact Us

For any privacy-related questions or concerns, please reach out to our cuddly customer service team:

Email: [email protected]
Mail: Fuzzy Friends Toys, 4474 Ford Street, San Jose, US 95113

Thank you for trusting us with your information – now go hug your favorite plush pal! 🧸❤️